How to Register as a Third-Party Administrator with CT Paid Leave

By registering as a Third-Party Administrator with CT Paid Leave, you will have access to the CT Paid Leave online portal and may request SFTP access.

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Not Sure if You Are a Third-Party Administrator?

To learn how to register your business, you may watch this short video or follow the steps below.

Open the registration form

When you click the "Register Your Business" button below, the form will open in a new browser tab, enabling you to view the instructional video or follow the written instructions while completing the registration process


Enter your contact information

  • First Name, Last Name and Email address will prefill with information from your account.
  • Complete all mandatory fields:
    • Street Address 1
    • City
    • State
    • Postal Code
    • Primary Business Contact Phone Number
  • When asked "The business I am registering is a", select Third-Party Payroll Company or Tax Accountant as the type of business you are registering.
    • Do not check the box for "I am a Tax Accountant or TPA registering on behalf of this business", because you are currently registering your own business. This option will be used if you register your client employer businesses on their behalf.
    • ****If you also have CT employees that receive a W-2, you will need to complete an Employer registration first. See instructions for Employer registration.
  • Select the Role/Title from the available options.
  • Select the checkbox to acknowledge enrollment in the program and the terms outlined.
  • Confirm the information entered is correct and click Next.

Save and finish later

At any time when completing the account registration form, you have the option to select save and finish later. When ready to resume your account registration, SIGN IN, and select "Resume Business Registrations" from the drop-down menu. Your saved registration forms will be available for you to resume and complete.

Connect your account with your business

  • Enter the business' FEIN and click Next.
  • If the business has not been registered with CT Paid Leave, you will be prompted to enter information about the business.
  • If the business has already been registered, an onscreen message will appear stating the date and the name of the person who completed the registration. You will need to contact the person who registered the business and ask them to add you as a contact on the account. Provide them with the email address you used to create your account so they can use that same email address when adding you.
  • Confirm the information entered is correct and click Next.


  • Read the acknowledgement statement.
  • Select the checkbox to confirm that you read the statement and that you and your business will comply with the responsibilities stated and click Next.

Add additional users (optional)

You have the ability to add additional contacts to manage your business account. It is strongly recommended that if you have a trusted individual, you add them as an authorized user on your account so that they can manage the account on your behalf if you are ever unable to do so.

  • If you add additional users, please let them know they will receive an email with instructions on how to complete their registration before they have access to your account.
  • If you need to add additional users after you complete your registration, you can do so through the “My Account” feature on the website.
  • Confirm the information entered is correct and click Next

Review and complete registration

Review the information entered to confirm that it is all correct.
  • To make corrections:
    • Click "Previous Step", to be brought backwards in the registration form. Each page of the form has a "Previous Step" button enabling you to get back to any section and make corrections.  
    • When all corrections are made, click "Next" to be brought forward through each step until you are back on Step 5. 
  • To complete your registration, click "Next".
From the account registration confirmation screen, you may:
  1. Click "RETURN TO WEBSITE" to return to the website.
  2. Click "NAVIGATE TO MY ACCOUNT" to view your business's information in the CT Paid Leave online portal. In My Account, you will have the ability to:
    • Manage your business's information
    • Manage your business's authorized contacts
    • Manage your third-party administrator's relationship to your business
  3. Click "ADD ANOTHER BUSINESS" to register another business. Typically a third-party administrator or tax accountant would add an additional business to register each client employer for whom they are remitting contributions. Follow the Step-by-Step instructions for registering an employer to register each of your client employers.
    • Alternatively, you may use the batch process to bulk enroll your client employers.

After Registration Is Complete

  • To obtain your CT Paid Leave registration number, Sign In and select My Account For Business from the drop down menu. On the "My Accounts" page, choose the newly registered account (in the "Name" column). The registration number displays just below the name on the chosen account.
  • If you added additional users, please let them know they will receive an email with instructions on how to complete their registration before they have access to your account.