Report Suspected Fraud

CT Paid Leave takes fraud very seriously. If you think you may be the victim of identity theft or suspect other potential fraud, alert us right away.

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Report Fraud to the CT Paid Leave Authority

Fraud is knowingly misrepresenting the truth or deliberately concealing important information. If you suspect fraud related to CT Paid Leave benefits or if you believe someone applied for benefits using your name or other personal information related to you, you should report it using the Contact Us page and selecting "Report Suspected Fraud" as your contact reason.

When you file an application for benefits, we will send you a letter by U.S. mail notifying you that the application was made.  If you receive this letter but you did not file an application, the claim may have been the result of identity theft. It is crucial, therefore, that you notify us as soon as possible by calling our Customer Care Center at (877) 499-8606, Monday through Friday from 8am to 8pm EST. You can also notify us by using Contact Us, selecting "Report Suspected Fraud" as your contact reason.

If a fraudulent application was made as a result of identity theft, it will not impact your ability to collect paid leave benefits in the future.

If You Believe You Are a Victim of Fraud

If you believe your identity has been stolen and a fraudulent CT Paid Leave application has been filed on your behalf, here are some additional steps you can take to protect yourself:

  1. File a police report with your local police department. Get a copy of the report that you can provide to creditors and credit agencies.
  2. Change passwords on your email, bank, and other personal accounts.
  3. Notify all credit card companies, banks, and other financial institutions where you do business. Tell them you are a victim of identity theft and ask them to put a fraud alert on your account.
  4. Get a copy of your credit report and dispute any fraudulent transactions. You can request credit reports online from the three major credit reporting agencies (Equifax, Experian, and Transunion) or by calling (877) 322-8228.
  5. Place a credit freeze with each of the three major credit reporting agencies. Call each of the credit reporting agencies at these phone numbers or visit their websites to freeze your credit.
    • Equifax: 800-349-9960
    • Experian: 888-397-3742
    • TransUnion: 888-909-8872
  6. Place a fraud alert on your credit file. You can do this by contacting one of the credit agencies to add an alert with all three agencies.

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