Online Portal Contribution Process

Review your return filings for the selected quarter and year

1. Confirm the selected quarter and year.
2. Verify that you do not have any open returns.
   • If remitting with the batch process, an open return status means the amount reported on the return does not match the contribution amount received. If you do have an open return status, please contact us to determine what further action is required.
   • If remitting with the online portal process, an open return status indicates that your payment is still pending. Please check the status again after 5 business days to confirm the payment processed successfully.
3. Review the return filings previously submitted for the selected reporting period.
• Review the dates to ensure you have accurately reported all dates for the quarter and are not making duplicate contribution payments.
• If you are making a replacement payment or have a previous underpayment, please proceed.

Sample display there are no return filings to display

Sample display there are return filings to display

Select your pay period

You are asked if the contribution is for the full quarter. Select Yes if the contribution is for the full quarter selected in step 1, or No if it is only for part of the quarter selected in step 1.

• If you select Yes, the Pay Period or Income/Revenue Period Start Date and End Date will be filled in for you. You will not be able to edit them.
• If you selected No, you must enter the Pay Period or Income/Revenue Period Start Date and End Date.
  • The Start Date cannot be more than 31 days before the first day of the quarter you selected in step 1.
  • The End Date cannot be past the last day of the quarter you selected in step 1.
  • If necessary, use the Previous Step button to go back to step 1 and select a different quarter.

Calculate your contribution

You will be asked to enter:

1. Whether you have subject earnings to report,
2. The number of workers included in the contribution, and
3. Total subject earnings for the pay period or income/revenue period.

The contribution amount due will be calculated based on the information entered. You have the ability to enter a different contribution amount due to rounding if needed.

Non-compliant accounts

An account is not compliant when wage reports and contributions are either not submitted at all or are submitted after the last day of the month following the end of the calendar quarter.

For example, Quarter 1 contributions will be considered compliant as long as they are received no later than April 30th.

If the quarter being remitted was identified as being non-compliant, penalty and interest owed will be reflected when reporting your subject earnings. The total amount due will automatically include the penalty and interest owed. You may pay:

• Total amount due
• Contribution amount only; or
• Any amount between the contribution amount and total amount due

Contributions are applied to your total amount due in the following order:

1. Penalty
2. Interest
3. Contribution Amount

If you do not pay the total amount due, there will be a remaining balance on the contribution amount after payment is applied. The remaining contribution amount will continue to accumulate interest until paid in full. A link to pay the remaining overdue amount will be available in the My Account for Business portal and will be sent to your email for payment.

Provide supporting documentation

You will be asked to enter the total CT Gross Wages for the pay period or income/revenue period specified and how many workers are included in the CT gross wages.

Remit contribution payment and receive confirmation

Add or Select Payment Method
The first time you make a contribution payment, you will need to set up a new credit card or bank account payment method. You may choose to save this payment information as your default payment method.

Click on the Process button to submit the payment. Once a transaction is submitted, you will receive a confirmation pop-up indicating that the payment was submitted. After closing the pop-up, a Payment Summary will be displayed. Note that this does not guarantee that the payment (especially a bank payment) won’t fail later on. You will also receive an email confirmation of the submission.

View invoice and transaction history

Under the Account Info tab in the business for which you just submitted a payment, you will see a Filing History. The invoice name, status, amount, filing period start and end dates, reporting quarter and year and processed date will appear here. Click on an invoice name to view return information on the invoice and payment transactions associated to the return.

View non-compliant reporting quarters and unreported pay periods

The Outstanding Item section in the My Account for Business portal consists of two sections of information that pertain to payments made to the CT Paid Leave Authority. These sections include the Non-Compliant Reporting Quarter section and the Unreported Pay Period section.

Non-Compliant Reporting Quarters

The Non-Compliant Reporting Quarters section indicates that, according to our records, one or more of the following applies:

• You reported wages greater than $0 and you did not make any contribution payment
• You paid only a portion of the total amount owed
• You did not report wages

The button to the right of each outstanding balance will assist you in the appropriate action needed on each item.

• If we have applied the amount paid toward your contribution payment and there is still a remaining balance, click the link to pay the remaining overdue amount.
• If you did not submit your wage reporting or did not remit your contribution, please click the "File + Pay" button to remit your past due contribution obligation. When you submit your quarterly filing, you will be prompted to pay any past due penalty and interest for the submission.
• If the CT Paid Leave Authority has allocated your payment or if you reported $0.00 after the CT Paid Leave Authority created the notice, you will see a “Pay Now” button to pay off the remaining amount due.

*Any past due contribution amounts will continue to accumulate interest until paid in full.

Unreported Pay Periods

The Unreported Pay Period section lists any pay periods that are currently unpaid or unreported within your wage reporting to the CT Paid Leave Authority. If you have already reported the complete wages and contributions, please report $0 for the unreported pay periods by clicking "File + Pay".

*Unreported periods may mean that you have not reported the entire quarter and still owe contributions to the CT Paid Leave Authority. In this case, penalty or interest may apply.