Create An Account With

Before you can file a claim for income replacement benefits or register your business with CT Paid Leave Authority to remit the required contributions, you must first create an account with

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To learn how to create your account, you may watch this short video or follow our Step-by-Step written instructions.

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Creating a account will provide you with a single identity that can be used to access programs managed by the state, including CT Paid Leave. If you already have a account, you should not create a new one. Instead, SIGN IN with your existing credentials.

Go to creation page

When you click the "Create Account" button below, the form will open in a new browser tab, enabling you to view the instructional video or follow the written instructions while completing the account creation process.


Complete the account sign up form and click "Sign up for a account"

  • The username cannot be changed once your account is created, so choose the username carefully and write it down for future reference.
  • When signing in, you will be able to enter either your username or email address along with your password.

Review information and submit

  • Review the information on the summary screen. If any changes need to be made, click on the "Go back” link and adjust.
  • If no changes are needed, click in the reCAPTCHA box verifying "I'm not a robot".
  • Click on “Submit”

Check your email

  • Do not close the browser with the Sign up - Verification.
  • will send you an email from with an eight-digit verification code to verify your email address. 
  • It may take a few minutes to arrive. If you do not see the email in your inbox, make sure to check your spam folder, or other inbox folders such as promotions.
  • The code is valid for 15 minutes.

Enter verification code

Enter the 8-digit code into the verification code boxes on your screen and click "Verify."

You will see a "Success" message indicating that your account has been successfully created.

  • Please note that each time you sign in, you will receive a new 8-digit verification code that you will need to enter to access your account. After your initial account verification, you will have the option to request this code either from email or SMS text messaging.
  • This extra step helps us to protect your confidential personal identification information.

Sign in to your new account

  • Click on the “SIGN IN” link to sign into the account you just created.
  • Enter the username or email address and password you used when creating your account.
  • Click "LOG IN".

Enable 2-factor authentication

  • For your security CT Paid Leave requires 2-factor authentication.
  • Select "Yes" when asked if you would like to enable 2-factor authentication on your account.
  • Select the option you would like to enable: Email, SMS or Phone Call.
  • If you have not yet configured a mobile phone or alternate contact number, you will need to do that from User Settings prior to selecting SMS or call.

Log in to CT Paid Leave

  • Once you click LOG IN, you will automatically be redirected back to the CT Paid Leave site.
  • You will know you are signed in as the blue button in the upper right-hand corner of the screen at that previously read “SIGN IN” will now show the name on the account you are logged into.