SFTP Server Access

If remitting with the batch process, you will need to request SFTP access.

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Important

Important

The SFTP server for submitting files to the CT Paid Leave Authority is a different SFTP server than you use to upload files for other State of Connecticut taxes.

Step-by-Step

step 1 of 4

Create a CT.gov account and register your business

You must create a CT.gov account and register your business before requesting SFTP access.

step 2 of 4

Submit request using the Contact Us form

Submit a Contact Us inquiry and select “SFTP Access” as the contact reason. In the body of your inquiry, specify that you would like to remit via batch and require SFTP access. State whether you want to connect using SSH Keys or by manually logging in to the SFTP server.

Add the @salesforce.com and @ctpaidleave.org domains to your safe senders list so that you will be able to receive emails from us. Please check your email spam or junk mail for CT Paid Leave responses.

step 3 of 4

Create a test batch file

Refer to the File Specification Toolkit for detailed file specifications to create test enrollment, return and amended return files.

Only 1 test file is necessary to test your SFTP connection. We recommend creating a test file for each type of batch file (enrollment, return and amended return) to ensure you have proper formatting before attempting to submit actual files.

step 4 of 4

Test SFTP Connection

Test your SFTP server connection using the method you requested along with the instructions below.

SSH Key Instructions

  1. You will receive an email from the CT Paid Leave SFTP Administrator with:
    1. SFTP access instructions
    2. Your login credentials
    3. Request for your SSH key
  2. Generate your SSH key and reply to the email with your SSH key attached.
  3. The CT Paid Leave SFTP Administrator will import your SSH key. A confirmation email will be sent to you when the account is active.
  4. Upload a test file into the inbound folder. 
  5. Review the acknowledgement file which is uploaded to the outbound folder after processing to confirm that your file did not have any errors or warnings.

Manual Log In Instructions

  1. You will receive an email from the CT Paid Leave SFTP Administrator with your login credentials to the SFTP Web Client
  2. Go to https://sft.ct.gov.
  3. Enter your username and password.
  4. Once logged into the SFTP Web Client, upload a test file into the inbound folder.
  5. Review the acknowledgement file which is uploaded to the outbound folder after processing to confirm that your file did not have any errors or warnings.

It may take up to an hour for files to be picked up from the Inbound folder for processing.

Frequently Asked Questions

Submit a Contact Us inquiry and select “SFTP Access” as the contact reason. In the body of your inquiry, specify "I lost my SFTP credentials" or "I need my SFTP password reset."